Terms of service
These Terms of Service (“Terms”) explain the rules that apply when you visit our website, browse our products, place an order, or otherwise use our services.
By accessing or purchasing from Flower’s Fashion, you agree to these Terms. Please read them together with our Shipping Policy, Return & Refund Policy, and Privacy Policy.
If you do not agree with these Terms, please do not use the website or place an order.
1. About Flower’s Fashion
Flower’s Fashion is an online clothing and fashion retailer serving customers within the United States.
Our business information is:
Shop Name: Flower's Fashion
Email: info@flowersfashion.shop
Phone: +1 402-813-4346
Address: 4824 S 24th St, Omaha, NE 68107, United States
Business Hours: Mon–Sat:10:00 AM – 8:00 PM
Sunday:10:00 AM – 6:00 PM
For customer service inquiries, you may also visit our Contact Us page.
2. Eligibility to Purchase
By placing an order through our website, you confirm that:
- You are legally able to enter into a purchase agreement.
- The information you provide during checkout is accurate and complete.
- You are authorized to use the payment method submitted with your order.
- You are purchasing products for lawful purposes.
We reserve the right to refuse or cancel an order where we reasonably believe that the order contains inaccurate information, involves suspected fraud, unauthorized payment activity, or misuse of our website.
3. Product Information
We make reasonable efforts to provide accurate product descriptions, photographs, colors, sizes, materials, specifications, prices, and availability.
Because products are viewed on different screens and devices, actual colors may vary slightly from what appears on your display.
Measurements and sizing information are intended to help customers make an informed purchase. Where applicable, we recommend reviewing the product description and size information before placing an order.
We may correct genuine errors in product information or pricing when necessary. If an error affects an order you have already placed, we will contact you when appropriate before completing the order.
4. Pricing and Currency
All prices displayed on Flower’s Fashion are listed and processed in United States Dollars (USD $) unless clearly stated otherwise.
The product price shown during checkout will be the price applicable to your purchase, subject to any valid discounts or promotions.
Any applicable taxes or other charges will be clearly displayed during checkout before you submit payment.
We do not intentionally add undisclosed charges after an order has been placed.
5. Payments
Payment must be successfully authorized before an order can be completed.
Available payment methods are displayed during checkout and may change depending on payment provider availability.
By submitting payment information, you represent that you have permission to use the selected payment method.
If a payment is declined, reversed, flagged for verification, or cannot be processed, the related order may be delayed or canceled.
6. Order Confirmation
After placing an order, you should receive an order confirmation using the contact information provided during checkout.
An order confirmation acknowledges that we received your order. It does not prevent us from canceling an order where there is a genuine pricing error, payment issue, suspected fraudulent activity, unavailable product, or other reasonable fulfillment problem.
If we cancel an order after payment has been collected, the applicable amount will be refunded to the original payment method.
7. Shipping and Delivery
Flower’s Fashion currently ships within the United States only.
Shipping Cost
Standard shipping is free on all orders.
Processing Time
Orders are normally processed within 1–2 business days after they are placed.
Business days exclude weekends and applicable holidays.
Transit Time
After an order has shipped, estimated transit time is typically 4–6 business days, depending on the destination, carrier operations, weather, and other delivery conditions.
Total Estimated Delivery Time
The estimated total delivery time is approximately 5–8 business days from the date of purchase.
Delivery estimates are provided in good faith but are not guaranteed delivery dates.
Order Cut-Off Time
Orders placed after 3:00 PM (GMT-06:00) Central Standard Time (Chicago) will begin processing on the next business day.
Full shipping information is available in our Shipping Policy.
8. Tracking Information
When tracking is available, a shipping confirmation email containing the tracking number will be sent after the order has been dispatched.
Tracking information may take up to 48 hours after shipment to appear or update in the carrier’s system.
Carrier tracking information and estimated delivery dates may change while an order is in transit.
9. Customer Shipping Information
Customers are responsible for providing a complete and accurate shipping address during checkout.
Please review your shipping details carefully before submitting your order.
Flower’s Fashion is not responsible for delivery problems caused by incorrect or incomplete shipping information supplied by the customer.
If you notice an address error shortly after ordering, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or has been shipped.
10. Order Cancellation
Orders may be canceled before 3:00 PM (GMT-06:00) Central Standard Time (Chicago) on the same day the order is placed, provided the order has not already been processed or shipped.
Once an order has entered processing or has shipped, it can no longer be canceled.
After delivery, eligible items may instead be returned according to our Return & Refund Policy.
11. Returns
Eligible products may be returned within 30 days from the date of delivery.
To qualify for a standard return, an item must meet the eligibility requirements described in our Return & Refund Policy, including being unused, unworn, unwashed, and returned in its original condition with applicable packaging, tags, labels, and accessories.
A valid proof of purchase may also be required.
Approved returns are made by mail using the applicable prepaid return label.
Eligible returns have:
- Free return shipping
- No restocking fee
- No handling fee
Complete return instructions and eligibility requirements are available in our Return & Refund Policy.
12. Refunds
Once an eligible returned item is received and inspected, approved refunds are normally processed within 7 business days.
Refunds are issued to the original payment method used for the purchase.
Your bank, card issuer, or payment provider may require additional time to post an approved refund to your account after we have processed it.
A confirmation email will be sent when the refund has been initiated.
If you have questions about a refund, contact us at info@flowersfashion.shop.
13. Exchanges
Flower’s Fashion currently does not offer direct exchanges.
If you need a different product, size, or color, you may return an eligible original item for a refund and place a separate new order.
Please review our Return & Refund Policy before returning an item.
14. Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or contains an incorrect item, please contact us within 30 days of delivery.
To help us review the issue, we may request clear photographs of:
- The item received
- The original packaging
- The shipping label
After reviewing the information, we may provide an appropriate replacement or full refund depending on the circumstances.
If tracking shows an order as delivered but you have not received it, contact us so that we can review the shipment details and, where appropriate, coordinate with the carrier.
15. Promotions and Discounts
From time to time, Flower’s Fashion may offer discounts, promotional codes, sales, or other special offers.
Promotions may:
- Apply only to selected products
- Have a stated expiration date
- Require a promotional code
- Be limited to one use per customer or order
- Be subject to additional conditions disclosed with the promotion
Promotional offers cannot be redeemed for cash unless required by applicable law.
Any material restrictions related to a promotion will be disclosed before purchase.
16. Website Availability
We work to keep our website accurate, secure, and available, but uninterrupted access cannot always be guaranteed.
The website may occasionally be temporarily unavailable due to maintenance, technical issues, hosting problems, security updates, or circumstances outside our reasonable control.
We may update or improve parts of the website when reasonably necessary.
17. Prohibited Uses
You may not use our website or services to:
- Commit fraud or other unlawful activities
- Submit false or misleading information
- Attempt unauthorized access to our systems or customer accounts
- Introduce malicious code, viruses, or harmful software
- Interfere with the security or normal operation of the website
- Scrape, reproduce, or commercially exploit website content without authorization
- Impersonate another person or organization
- Use stolen or unauthorized payment information
We may restrict access or cancel transactions when necessary to protect our customers, our business, or our service providers.
18. Intellectual Property
Unless otherwise stated, the content available through Flower’s Fashion—including our website design, branding, logos, photographs, graphics, text, product presentation, and other original materials—is owned by or licensed to Flower’s Fashion and is protected by applicable intellectual property laws.
You may use the website for personal shopping and other lawful personal purposes.
Our content may not be copied, reproduced, distributed, republished, or commercially exploited without prior permission, except where permitted by law.
19. Third-Party Services
Our website may use third-party services such as payment processors, shipping carriers, analytics providers, hosting services, and other technology partners.
These third parties may operate under their own terms and privacy practices.
We are not responsible for the content or independent practices of third-party websites that may be linked from our website.
20. Privacy
Your privacy is important to us.
Information submitted through the website is handled in accordance with our Privacy Policy.
Please review that policy for information regarding the collection, use, and protection of personal information.
21. Limitation of Liability
To the extent permitted by applicable law, Flower’s Fashion will not be responsible for indirect, incidental, special, or consequential losses resulting from use of the website or circumstances beyond our reasonable control.
Nothing in these Terms is intended to exclude or limit rights or remedies that cannot legally be excluded under applicable consumer protection law.
22. Events Outside Our Reasonable Control
Certain events may affect order processing or delivery even when reasonable care has been taken.
These may include severe weather, natural disasters, transportation disruptions, carrier delays, government actions, public emergencies, network outages, or similar circumstances beyond our reasonable control.
If such circumstances affect an order, we will make reasonable efforts to address the situation appropriately.
23. Changes to These Terms
We may update these Terms when necessary to reflect changes to our services, business operations, policies, or applicable requirements.
The latest version will be posted on this page along with an updated revision date.
Changes will apply from the date they are published unless otherwise stated or required by law.
24. Governing Law
These Terms are governed by the applicable laws of the State of Nebraska and the United States, without limiting any consumer rights that may apply under applicable law.
25. Contact Us
Questions about these Terms, an order, shipping, returns, refunds, or our services may be directed to:
Shop Name: Flower's Fashion
Email: info@flowersfashion.shop
Phone: +1 402-813-4346
Address: 4824 S 24th St, Omaha, NE 68107, United States
Business Hours: Mon–Sat:10:00 AM – 8:00 PM
Sunday:10:00 AM – 6:00 PM
You may also visit our Contact Us page.
For additional information, please review: