Return & Refund Policy

Last Updated: July 25, 2026

At Flower Fashion, customer satisfaction is our top priority. We want every customer to have a confident and enjoyable shopping experience. This Return & Refund Policy explains our guidelines for product returns, exchanges, and refunds.

Return Eligibility

We accept return requests within 30 days of receiving your order if:

• The product is unused, unworn, and in original condition

• The item is returned with original packaging and tags (if applicable)

• The product has no damage, stains, alterations, or signs of use

To be eligible for a return, customers must contact us before sending any item back.

How to Request a Return

To start a return request, please contact our customer support team and provide:

• Order number

• Product name

• Reason for return

• Photos of the item (if required)

Our team will review your request and provide the return instructions.

Refund Process

Once we receive and inspect the returned product, we will notify you about the approval status.

If your return is approved:

• Refunds will be issued to the original payment method

• Processing time may vary depending on your payment provider

• Original shipping charges may not be refundable unless the item was incorrect or defective

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or different from your order, please contact us within 7 days of delivery.

We will review the issue and provide an appropriate solution, such as a replacement or refund.

Non-Returnable Items

Some products may not be eligible for return due to hygiene reasons or if the item has been used, washed, damaged, or modified.

Return Shipping

Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.

We recommend using a trackable shipping service when returning items.

Order Cancellation

Order cancellation requests must be submitted before the order is processed or shipped. Once an order has been shipped, cancellation may no longer be possible.

Contact Us

At Flower Fashion, we are committed to providing a smooth and reliable shopping experience. Our team is always available to assist you with product inquiries, orders, shipping, and other customer support needs.

Business Name: Flower Fashion
Location: Omaha, Nebraska, United States

Email: your-email@example.com
Phone: +14028134346

Thank you for choosing Flower Fashion